Refund Policy

14-Day Technical Satisfaction Window

We stand behind the quality and architecture of our software. If you encounter a technical bug, system incompatibility, or failure that prevents WooCommerce Stock by Order Status from performing its documented functions on your store, our support team will work directly with you to resolve it.

If we are unable to resolve the issue within 14 days of your purchase, we will issue a 100% full refund of your purchase price.

Conditions for Refund Eligibility

To qualify for a technical refund:

• Your refund request must be submitted within 14 calendar days of your initial license purchase.
• You must have contacted our technical support team at support@themefoucs.co and provided details regarding the issue (including steps to reproduce, WordPress/WooCommerce version, or error logs).
• You have allowed our team a reasonable opportunity to troubleshoot or provide a compatibility fix.

Non-Refundable Circumstances

Refunds are not granted in the following scenarios:

• Requests submitted after the 14-day window has elapsed.
• "Change of mind" or purchasing a plugin without reviewing its documented requirements and features.
• Conflicts caused by third-party plugins that bypass native WooCommerce stock hooks or direct database modifications outside WooCommerce standards.
• Renewal charges where cancellation was not requested prior to the automated annual billing date.

How to Request a Refund

To request a refund under this policy, please send an email to:

support@themefoucs.co

Please include your order receipt number, the email address used during purchase, and a brief description of the technical issue encountered. Refund requests are typically processed within 2–3 business days.